1. Who We Are
Legal Business Name: Strainieenergy
Data Controller: Strainieenergy
Registered Business Address: Unit G11–G14, Trinity Walk Shopping Centre, Wakefield WF1 1QS, United Kingdom
Phone: +44 1924 562 437
Email: online@strainieenergy.site
Website: https://strainieenergy.site
We are committed to protecting your personal data and operating transparently under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable UK data protection legislation.
2. What Data We Collect
We may collect and process the following categories of personal data:
- Identity data: your name as provided in our contact form.
- Contact data: your email address and, if provided, telephone number.
- Enquiry data: the content of messages you send us via the contact form.
- Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system, and other standard technical information collected via cookies and similar technologies (see our Cookie Policy).
- Usage data: information about how you use our website, such as pages visited and duration of visits.
We do not collect special category data (such as health, biometric, or financial data) through this website.
3. How We Collect Your Data
We collect data through:
- The contact form on our website when you submit an enquiry.
- Automated technologies (cookies and server logs) as you navigate our website.
- Direct communications via email or telephone.
4. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Consent (Article 6(1)(a)): where you have explicitly consented, such as when submitting our contact form or accepting non-essential cookies.
- Legitimate interests (Article 6(1)(f)): to operate and improve our website and services, provided our interests do not override your rights and freedoms.
- Contract (Article 6(1)(b)): where processing is necessary to perform a contract with you or to take steps at your request prior to entering a contract.
- Legal obligation (Article 6(1)(c)): where processing is necessary to comply with a legal obligation.
5. How We Use Your Data
We use the personal data we collect for the following purposes:
- To respond to your enquiry and provide the information or service you have requested.
- To deliver educational frameworks, plans, or programmes you have requested.
- To administer and manage our relationship with you.
- To improve our website and service offering using anonymised analytics.
- To comply with legal and regulatory obligations.
We will never use your data for purposes incompatible with those stated here without obtaining your additional consent.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:
- Service providers: third-party processors who assist in operating our website or delivering services (e.g., hosting, email delivery). All processors are bound by data processing agreements and must act on our instructions only.
- Legal requirements: where disclosure is required by applicable law, court order, or regulatory authority.
- Business transfers: in the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction. You will be notified in advance of any such transfer.
7. International Data Transfers
We are based in the United Kingdom. Where any service provider processes data outside the UK or European Economic Area, we ensure appropriate safeguards are in place, including standard contractual clauses or adequacy decisions recognised under UK law.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes described in this policy, subject to any legal retention obligations. Our standard retention periods are:
- Enquiry and contact data: up to 24 months from the date of last contact, unless a longer period is required by law.
- Service records: up to 6 years following completion of a service, consistent with standard UK limitation periods.
- Technical and usage data: up to 13 months from collection, in line with standard analytics practice.
After the applicable retention period, data is securely deleted or anonymised.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- HTTPS encryption for all data in transit.
- Access controls and authentication requirements for staff accessing personal data.
- Regular review of our security practices.
No method of transmission over the internet is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.
10. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of access: to request a copy of the personal data we hold about you.
- Right to rectification: to request correction of inaccurate or incomplete data.
- Right to erasure: to request deletion of your data in certain circumstances.
- Right to restriction: to request that we limit the processing of your data in certain circumstances.
- Right to data portability: to receive your data in a structured, machine-readable format in certain circumstances.
- Right to object: to object to processing based on legitimate interests.
- Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at the details in Section 1. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
11. Cookies
We use cookies and similar tracking technologies. Please refer to our Cookie Policy for full details of what cookies we use, why, and how to control them.
12. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to strainieenergy.ddd. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.
13. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. We recommend reviewing this page periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
15. Contact Us
For any questions, requests, or complaints relating to this Privacy Policy or our data practices, please contact us:
Strainieenergy
Unit G11–G14, Trinity Walk Shopping Centre, Wakefield WF1 1QS, United Kingdom
Phone: +44 1924 562 437
Email: online@strainieenergy.site